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Cisco finesse

Cisco finesse

Name: Cisco finesse

File size: 385mb

Language: English

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This next-generation agent and supervisor desktop provides a collaborative experience for the communities that interact with your customer service organization. Cisco Finesse integrates traditional contact center functions into a thin-client desktop. It implements a browser-based. This chapter describes the interface of the Finesse desktop for agents and for Cisco Finesse Desktop User Guide for Unified Contact Center Enterprise. Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release (1) -Cisco Finesse Desktop. Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release (1). What is Finesse? Cisco Finesse is a next-generation agent and supervisor desktop designed to provide a collaborative experience for the various communities.

User Guide for the Cisco Finesse Administration and Serviceability Consoles, Cisco Finesse Desktop User Guide for Unified Contact Center Enterprise. Cisco Finesse Administration Guide Release (1). Yet, neither of these strategies will be as effective as the Cisco Finesse Agent Desktop for Unified Contact Center Express (UCCX) and Unified Contact Center . Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that your contact center delivers. Finesse - Data Sheets - White Papers - Q&A. This chapter describes the interface of the Finesse desktop for agents and for Cisco Finesse Desktop User Guide for Unified Contact Center Enterprise.

Cisco Finesse is the next-generation agent desktop designed to provide a customizable, user-centric experience in a customer service organization. Customers. 6 Mar - 13 min - Uploaded by Workflow Concepts Workflow Concepts presents an introduction to the Cisco Finesse Agent and Supervisor. 12 Mar - 3 min - Uploaded by Workflow Concepts Cisco Agent Desktop replacement for enterprise data transfers. Yet, neither of these strategies will be as effective as the Cisco Finesse Agent Desktop for Unified Contact Center Express (UCCX) and Unified. As web technologies take precedence in server-side infrastructures, it was inevitable to move Cisco Contact Center solutions towards the web.

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